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Privacy Policy

 

1. About Us

JML Systems and Solutions Inc. (“JML,” “we,” “our,” or “us”) is an Ottawa-based information-technology company serving customers exclusively in Canada. We respect your privacy and comply all applicable provincial privacy laws.

 

2. What We Collect

We collect only the personal information needed to provide our services and maintain our website, such as:

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  • Contact information – name, company name, email address, telephone number

  • Service details – information you provide when requesting support, proposals, or other IT services

  • Technical data – limited information like IP address, browser type, or pages viewed for security and site analytics

 

We do not collect or process credit-card or other payment card details.

 

3. How We Use Your Information

Your personal information is used to:

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  • Respond to inquiries and provide requested services

  • Manage and improve our website and IT offerings

  • Communicate about projects, service updates, or administrative matters

  • Meet legal or regulatory requirements

 

4. No Cross-Border Transfers

All personal information is stored and processed within Canada. JML does not transfer data outside the country.

 

5. Sharing of Information

We do not sell or trade personal information. We may share data only with Canadian service providers (for example, secure web hosting or email services) who assist us in operating our business and who are bound by strict confidentiality obligations.

 

6. Consent

By providing your information, you consent to its collection and use as described here. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

 

7. Your Rights

You have the right to:

Request access to the personal information we hold about you

  • Request corrections to inaccurate or incomplete information

  • Withdraw consent for future use of your information

  • To exercise these rights, contact us using the details below.

 

8. Security

We use appropriate administrative, technical, and physical safeguards—including secure servers and access controls—to protect your information from unauthorized access or disclosure.

 

9. Retention

We retain personal information only as long as necessary for the purposes stated above or as required by Canadian law. When no longer needed, we securely delete or anonymize the data.

 

10. Cookies & Analytics

Our website uses basic cookies or analytics tools to measure site traffic and performance. You can manage or disable cookies in your browser settings.

 

11. Changes to This Policy

We may update this policy from time to time to reflect changes in practices or legal requirements. The “Effective Date” above shows the latest version.

 

12. Contact Us

JML Systems and Solutions Inc.Ottawa, ON, CanadaEmail: jmlfederal@jmlsys.com

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